Refund policy

At PrideMajic, we take pride in delivering high-quality, made-to-order apparel that celebrates self-expression, identity, and pride. To ensure a seamless shopping experience, please review our return policy below.

Made-to-Order Items
Each item is custom-made upon ordering, ensuring the highest standards of quality and personalization. Because of this, we do not accept returns or exchanges unless the item is damaged or defective.

Returns & Replacements
We accept returns only for damaged or defective items under the following conditions:
✅ Initiate your return within 14 days of receiving your order.
✅ Contact us with the following details:

• Your order number
• A brief description of the issue
• Photos of the damage or defect (if applicable)

Once your return is approved, we will guide you through the process and offer a replacement or refund.

Non-Returnable Items
🚫 All sales are final for made-to-order items unless damaged or defective.
🚫 We do not accept returns for wrong sizes, buyer’s remorse, or personal preference. Please refer to our size chart before placing your order.

Customer Satisfaction Guarantee
Your satisfaction means everything to us! If you have any issues with your order, please reach out to us before leaving a review so we can make it right.

💖 Thank you for supporting our made-to-order process and wearing your Pride with PrideMajic! 🌟🏳️🌈